At AVL Solutions Group, we offer service contracts designed to give you peace of mind, reliable performance, and expert support for your network, lighting, audio, and video systems. Our contracts are tailored to fit your needs, whether you require basic support or comprehensive monitoring and maintenance.
What’s Included in Our Service Contracts
1. Remote Monitoring
- 24/7 monitoring of Crestron and connected devices.
- Automated alerts for system failures, outages, or performance issues.
- Remote diagnostics to identify and address issues quickly.
2. Preventative Maintenance Visits
- Scheduled onsite inspections to keep systems running at peak performance.
- Firmware/software updates and equipment cleaning.
- System testing, cable management, and customer consultation.
- Refresher training for your team.
3. Remote Services
- Remote troubleshooting speeds up resolution of issues.
- Remote access allows us to determine what failed so we come onsite prepared.
4. Onsite Services
- Rapid dispatch for critical failures.
- Priority scheduling for general service needs.
Benefits of an AVL Service Contract
Peace of Mind – Your system stays reliable, secure, and optimized.
Proactive Care – Stop problems before they happen with ongoing monitoring and preventative maintenance.
Faster Response – Get priority access to our technicians for both remote and onsite services.
Cost Savings – Reduced hourly rates and fewer unexpected service costs.